Customer Satisfaction Guarantee
Our customers are our number one priority. That’s why we strive to provide the best possible experience for every one of our customers, no matter how big or small the job is. We endeavour to uphold the highest professional standards. This includes arriving at every job on time, equipped with the right tools and ready to help you however you need. Our 100% customer satisfaction guarantee is a promise to do all we can to ensure that you are satisfied with the service that we offer.
We Value Your Feedback
We love feedback. We love it because it helps us to provide you with the best possible experience and the highest quality of service. We appreciate every chance to connect with our customers because it helps us to understand your needs and what we can do to meet them. So if you’ve had an experience with our service, let us know! Leave us a review and a comment. Whether you’ve had a great experience and want to share it, or there’s somewhere that we can improve, we value every bit of feedback that our customers provide.
Tree Service is Customer Service
We believe that the reason our list of returning customers is growing so rapidly is because we understand that tree service is all about customer service. We know that our arborists have the training, skills and experience to service trees to the highest possible quality.
However, we don’t think that understanding trees is enough to become the best in the business. To do that we have invested in creating the best customer experience we can. That’s why there are more ways to get in touch with us than ever before. Our friendly specialists are available to call 7 days a week and our online request form is available 24/7 at your convenience.
We have an industry-leading insurance policy for every job to help give you peace of mind. We offer obligation-free quotes so that you can do your research without fear of commitment. We arrive at every job in uniform, on time and with a smile because we value your time. We have the widest range of tree services to ensure that whatever your needs are, we can meet them. So if you want a tree service that values your time and your needs, get in touch with us today on 131 546.
Hear from some of the many happy Jim’s Trees customers…
Satbir did my 10m tall tree pruning and remove quite a few stumps. The communication was prompt and efficient, he answered all my fussy questions and made sure I am happy with the results. Very competitive price too! I will strongly recommend him!
Service was prompt, efficient and professional. Desired outcome was achieved for me, represented very good value and no mess left!!
Avneet and his team provided an excellent service. Arrived on time, removed the tree and roots, and kindly planted the tree to take its place. I can strongly recommend their service!