Contactless tree removal service by Jim’s Trees

Tree removal and maintenance services have been classified as essential by the government during the Coronavirus (COVID-19) pandemic due to their role in keeping the community safe and the environment healthy.

Arborists play a crucial role in protecting us from the risks associated with dead, damaged and dying trees. Trees that are neglected can quickly become fall-hazards for nearby residents, passing pedestrians, traffic and wildlife. It’s important that even during this chaotic time, we maintain our trees to ensure our communities remain safe.

Even though you may be locked at home, it’s vital that you still leave the dangerous work of tree removal and lopping to qualified Arborists. We have the tools, the training and the experience to carry out tree work in the safest, most sustainable way possible.

Luckily, our work is able to be done without any physical contact with our clients. This means that we are able to continue providing our premium service without violating social distancing guidelines or putting you at risk.

  1. Quick, easy and contactless quoting procedures
  2. Working outside in small, distanced teams with no face to face interaction required from you
  3. Seamless online billing procedures

No Contact, but unchanged service

We have changed the way we carry out our work to ensure that we are in line with health authority recommendations and social distancing guidelines.

Our crew now travel in separate vehicles. Each day they disinfect the cars, tools, machinery and equipment that they use. This includes keys and carabiners. If any crew member shows signs of symptoms, they will remain home in self-quarantine.

Our quote process can now be done entirely remotely. We can provide a quote via the phone or a video call to ensure that we can provide a transparent process without the need for physical interaction.

While we carry out our work, you are encouraged to remain inside. While we always appreciate the kind hospitality of our clients who like to chat with us and offer refreshments, during this time it is safest for everyone that we abide by the rules of social distancing.

Once we have completed the work, we will just email you the invoice. If you specifically want to pay with a credit card, this can be done over the phone.

Now is a great time to complete your Tree removal or pruning works

Now is a great time to have an Arborist take care of your trees. In the lead up to Winter, tree maintenance is really important. The cold climate and regular storms put stress on your trees that can be mitigated with professional pruning.

Our teams have noticed a rise in people doing their own DIY tree removal jobs at home. It is essential that this type of dangerous work is left to professionals with industry-leading equipment, training and insurance.

Don’t put your family or your community at risk. Support your local Arborists and get them to keep your neighbourhood safe and the ecosystem thriving.

 

 

Servicing all of Australia

Find us

Address :
Level 5, Bank House, 11-19 Bank Place,
Melbourne,
Victoria
3000

Phone : 13 15 46

Get a feel for FungiTree Removal & Pruning Guidelines in the Gold Coast Council

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  • Police Checked
    A police check is issued as an official document to verify a background check by police or government agency to enumerate any criminal records a service provider may have.
  • $1,000,000 Work Guarantee
    This guarantee is up to one million dollars for work done by Jim's Group Franchisees.

    If you are not satisfied with the job, we will inspect it and have any problems fixed. If we believe the job is good and you do not, we will jointly agree on an independent expert to provide a report at our expense, and fix any problems found. Until this is done, you need not pay for the job. If problems are not fixed within a fortnight, any advance will be refunded.

    Only if no problems are found by the expert, will you be asked to pay the agreed price for the job and half the cost of the report.

    If the job is done to get your bond back on leaving a rental property, the job is only considered good when the agent or landlord is satisfied.

    If payment is made in advance and the job not done, the payment will be refunded.
  • $10,000,000 Public Liability
    A public liability policy covers damage to people or property.

    It is in place to protect business owners if someone sues for personal injury or damage to property.
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All are jobs backed by the Jim's Group Work Guarantee.

Jim's Group offers an unlimited guarantee for all work done by Franchisees, with coverage up to a posted limit for independent contractors. Here's how it works:

  • If you're unsatisfied with the work, we'll inspect and address any issues.
  • If there's disagreement on the quality, we'll agree on an independent expert to assess the job at our expense.
  • You don't pay until the issue is resolved.
  • If problems aren't fixed within two weeks, any advance payment will be refunded.
  • Only if no issues are found by the expert will you be required to pay the full job price and the expert's report cost.