Mr. Black arranged to see the job on the following week on Friday. He did not arrive, we never received any communication concerning his non arrival and I eventually arranged for another company to do the job. I eventually sent Mr. Black an email informing him his services were not required. I had 4 trees to be removed and 2 to be pruned so was accepting quotes. The other companies arrived promptly within days of my request. I did not have to wait for a week for some one to not arrive. the other companies were polite and gave the requested quotes, one of which I accepted. I did not get any response from Jim’s. I would not recommend them.